Shift Leader

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! 

Join us as a Shift Leader and we can offer you a package of up to £16.21 per hour including Tip Jar!

The Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Shift Leader plays a key role in maintaining people standards, guest experience, and restaurant results.

So, if you love guests, ooze personality & you’re eager to develop your art, you would definitely fit in with us. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance. You’ll be rewarded with competitive pay & a host of benefits on offer. You work hard for us, and we will invest in you. Big time.

Thank Yous & Benefits:

• A package of up to £16.21 per hour including Tip Jar – that’s up to £3.00 per hour in tips!
• Excellent training & progression opportunities – through our award-winning Hickory’s Training Academy.
• Qualification opportunities as you working (up to A-Level & Degree level equivalent).
• Birthday reward meal on us for you & your friends - every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work - every year.
• Moments that matter - Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
• Wellbeing support & 24-hour access to our wellness programme.
• Our pledge to a work-life balance – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids.
• Up to £500 for you – through the refer a friend scheme.

Up for the challenge? Click ‘apply’ now – we can promise it will be one heck of a ride!

Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.